September 7, 2026
The ‘SMTP AUTH’ error usually happens when users try to send mails without properly authenticating their mail account in email clients such as Outlook or Thunderbird. What causes the error ‘SMTP AUTH is required for message submission on port 587’ in cPanel/WHM servers With the latest cPanel/WHM update, email accounts that were working fine till […]
Read MoreWhile activating a new account I could see an error “Your system has run out of available ip addresses, or you do not have permission to use any more ip addresses” The issue was due to the server running out of spare dedicated IP address The issue can be resolved in 2 ways 1) Adding […]
Read MoreWas getting below error on cpanel server even when cpanel license was assigned for main server IP address root@server4 [/etc/sysconfig/network-scripts]# /usr/local/cpanel/cpkeyclt Updating cPanel license…Done. Update Failed! Error message: The cPanel license server said that there was no license for your IP address. For more information visit: http://www.cpanel.net/lic.html The exact message was: Abort, Retry, Fail? […]
Read MoreLogin to server via SSH Below steps are for Centos 7 yum -y install epel-release rpm –import http://li.nux.ro/download/nux/RPM-GPG-KEY-nux.ro rpm -Uvh http://li.nux.ro/download/nux/dextop/el7/x86_64/nux-dextop-release0-5.el7.nux.noarch.rpm yum -y install ffmpeg ffmpeg-devel Below steps are for Centos 6 yum -y install epel-release rpm –import http://li.nux.ro/download/nux/RPM-GPG-KEY-nux.ro wget https://li.nux.ro/download/nux/dextop/el6/x86_64/nux-dextop-release-0-1.el6.nux.noarch.rpm rpm ivh nux-dextop-release-0-1.el6.nux.noarch.rpm yum -y install ffmpeg ffmpeg-devel now we need to […]
Read MoreSecure Connection Failed An error occurred during a connection to 216.1x.1xx.xxx. You have received an invalid certificate. Please contact the server administrator or email correspondent and give them the following information: Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial […]
Read MoreWhile trying to change main IP of server was facing issue Where was getting message IPAddress is already an active IP On checking around found the below solution which worked Make sure that the IP address you’re trying to add has been removed from these files: /etc/hosts /etc/ips /etc/mail_reverse_dns If you happen to also […]
Read MoreWhile installing Virtualizor on one of the servers which had linux Centos 7 was getting error [root@ny7 ~]# ./install.sh email=xxx@gmail.com kernel=kvm ———————————————– Welcome to Softaculous Virtualizor Installer ———————————————– An existing installation of Virtualizor has been detected ! If you continue to install Virtualizor, the existing installation and all its Data will be lost Do you […]
Read MoreYou can easily disable all WordPress plugins directly from your database. This is useful when you have problems with your WordPress installation, such as not being able to log in to the admin Dashboard, or having blank pages on the website. If you don’t know which is the database used by your WordPress website, you […]
Read MoreWhile trying to access softacalous from WHM > Plugins > I was just getting White Screen The tried disabling and enabling ioncube loader from WHM > Tweak Settings, However the issue persisted So I went ahead and reinstalled using below steps the Softaculous folder here: root@server1 [/usr/local/cpanel]# rm -rf /usr/local/cpanel/whostmgr/docroot/cgi/softaculous root@server1 [/usr/local/cpanel]# wget -N […]
Read MoreWe had a issue where domain which is using cloudflare and server had engintron those domains were not working correctly Engintron does support Cloudflare . There are few custom rules which needs to be setup from WHM > Plugin > Emgintron > Edit your custom_rules for Nginx For domains which have dedicated IP below is […]
Read MoreWhile making full backup of mysql using below command we got error mysqldump: Got error: 1017: Can’t find file: ‘wp_wfBadLeechers’ (errno: 2) when using LOCK TABLES # mysqldump –all-databases > /backup/all_databases.sql The issue was due to some corrupt tables Below is the fix used for making a full dump of database ignoring error mysqldump –skip-lock-tables […]
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