Terms of Service
Effective Date: July 25, 2026
Welcome to OnlineSupport4u. These Terms of Service govern your use of our website and managed web hosting support services. By accessing our website or using our services, you agree to these Terms.
1. Services
We provide professional services including cPanel & WHM management, Linux server administration, server monitoring, security hardening, migrations, performance optimization, backups, and technical support.
2. Client Responsibilities
- Provide accurate information.
- Provide temporary server access when required.
- Maintain current backups.
- Use services lawfully.
- Cooperate during support requests.
3. Server Access & Confidentiality
Any credentials shared with us are used solely to complete requested work. We treat all client information as confidential.
4. Payments
Service fees are agreed before work begins. Unless otherwise agreed in writing, completed services are non-refundable.
5. Service Availability
We strive to provide reliable support but do not guarantee uninterrupted availability unless covered by a separate SLA.
6. Data Backup
Clients are responsible for maintaining backups. While we may assist with backup or restoration, we cannot guarantee recovery of lost data.
7. Acceptable Use
- No illegal activities.
- No malware or spam.
- No unauthorized access to third-party systems.
- No unlawful hosted content.
8. Intellectual Property
All website content, branding, graphics, and documentation remain the property of OnlineSupport4u unless otherwise stated.
9. Limitation of Liability
OnlineSupport4u is not liable for indirect, incidental, or consequential damages, including loss of data, revenue, or business interruption. Liability is limited to the amount paid for the affected service.
10. Termination
We may suspend or terminate services if these Terms are violated, payments are overdue, or services are used unlawfully.
11. Changes to These Terms
These Terms may be updated at any time. Continued use of our services constitutes acceptance of the revised Terms.
12. Contact Us
If you have questions about these Terms, contact us.
OnlineSupport4u
Website: https://onlinesupport4u.in
Email: prasadnaik@onlinesupport4u.in