June 25, 2026
While working one of the clients server We saw an issue where going from WHM > plugin > Softacalous and opening it resulted in blank page. The issue is due to corrupt files in softacalous. To fix this issue softacalous need to be reinstalled to reinstall to go cd /usr/local/cpanel/whostmgr/docroot/cgi/ rm -rf softaculous cd /home […]
Read MoreWhile setting hostname from WHM >> Change Hostname We were seeing below error “The hostname was already set to server1k.online.net, syncing configuration only. Error setting new hostname: Could not execute hostname binary Could not set property: Connection timed out” After googling found a alternate solution to this via cli The command was /usr/local/cpanel/bin/set_hostname <hostname> It […]
Read MoreExim error : LOG: MAIN cwd=/root 4 args: /usr/sbin/exim -i -v testemail@gmail.com LOG: MAIN REJECT F=<root@darkmatter.dnsprotect.com> rejected by non-SMTP ACL: failed to expand ACL string "${if eq{$originator_uid}{${perl{user2uid}{nobody}}}{1}{0}}": Undefined subroutine &main::user2uid called. LOG: MAIN cwd=/var/spool/exim 8 args: /usr/sbin/exim -v -t -oem -oi -f <> -E1UY3r2-000 root@server-web [~]# /scripts/buildeximconf Configuration file passes test! New configuration file was […]
Read MoreWe were having an issue where spams emails were sent from single cpanel account We could not suspend the account and disable emails So the solution to this was to keep website online and disable only emails we use the below method to disable emails for a single cPanel account. SSH to server and use […]
Read MoreSoftacalous license from GUI interface is just click of mouse work However if you are doing it from cli You need to run below cron to refresh the softacalous license root@vps [~]# /usr/local/cpanel/3rdparty/bin/php /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/cron.php root@vps [~]#
Read MoreWhile working on some issue on clients server I could see large number of DNS request in /var/log/messages which were flooding DNS server Jul 27 12:48:55 oklahoma named[14354]: client 74.125.72.2#33485: view external: query (cache) ‘192.245.129.104.in-addr.arpa/PTR/IN’ denied Jul 27 12:48:55 oklahoma named[14354]: client 173.194.103.8#53106: view external: query (cache) ‘31.249.129.104.in-addr.arpa/PTR/IN’ denied Jul 27 12:48:55 oklahoma named[14354]: client […]
Read MoreOn up-to-date RHEL5 or CentOS5 (currently that means 5.10 aka 5U10) Add the following line to /etc/sysctl.conf: net.ipv6.conf.all.disable_ipv6 = 1 1 net.ipv6.conf.all.disable_ipv6 = 1 On a live system you can disable it with: echo 1 > /proc/sys/net/ipv6/conf/all/disable_ipv6 1 echo 1 > /proc/sys/net/ipv6/conf/all/disable_ipv6
Read MoreWhile working on WHMCS I was not able to generate tickets I found out issue was due to mysql being in strict mode I tried disabling mysql strict mode by adding entries in /etc/my.cnf sql_mode=”” However it didnt work out. I have found that there is a /usr/my.cnf file that is enabling strict mode on […]
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