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Maildelivery Report blank cPanel/WHM

By PrasadNaik
August 20, 2015

Maildevery Report sometimes does not seem to work in WHM . The issue is due to corruption in exims stats database and tables in it Below is the fix for same #Login to Mysql as root root@host [/var/lib/mysql]# mysql Welcome to the MySQL monitor. Commands end with ; or \g. Your MySQL connection id is […]

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Can’t create new tempfile Mysql

By PrasadNaik
August 14, 2015

While working today came across new error in Mysql ” [myfuncol_student.ow_base_config] error: Can't create new tempfile: './myfuncol_student/ow_base_config.TMD Repairing the Mysql didn’t fix this issue mysql> repair table ow_base_config; +———————————+——–+———-+——————————————————————–+ | Table | Op | Msg_type | Msg_text | +———————————+——–+———-+——————————————————————–+ | myfuncol_student.ow_base_config | repair | error | Can’t create new tempfile: ‘./myfuncol_student/ow_base_config.TMD’ | | myfuncol_student.ow_base_config | […]

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Blank PHPmyadmin page in cpanel

By PrasadNaik
August 11, 2015

While working with one hosting client we came across an issue where PHPmyadmin was blank On checking logs on /usr/local/cpanel/logs/error_log we could see below error root@hosonline  [~]# tail -n 10 /usr/local/cpanel/logs/error_log Cpanel::Server::write_buffer(Cpanel::Server=HASH(0x4abf5d8), “HTTP/1.1 401 Access Denied\x{d}\x{a}Set-Cookie: cprelogin=no; HttpOnl”…) called at /usr/local/cpanel/Cpanel/Server.pm line 1132 Cpanel::Server::write_content_to_socket(Cpanel::Server=HASH(0x4abf5d8), IO::Socket::SSL=GLOB(0x4a9c208), 0, “HTTP/1.1 401 Access Denied\x{d}\x{a}Set-Cookie: cprelogin=no; HttpOnl”…, SCALAR(0x20f8ae8)) called at […]

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wkhtmltopdf install

By PrasadNaik
July 20, 2015

if you are facing issues with install of  wkhtmltopdf please follow below steps Download the zip file using wget root@hostonlinesupport4u.in[/home/online/public_html/onlinesupport4u.in/cgi-bin]# wget http://wkhtmltopdf.googlecode.com/files/wkhtmltopdf-0.9.9-static-amd64.tar.bz2 –2015-07-20 03:15:00– http://wkhtmltopdf.googlecode.com/files/wkhtmltopdf-0.9.9-static-amd64.tar.bz2 Resolving wkhtmltopdf.googlecode.com… 64.233.168.82, 2607:f8b0:4003:c07::52 Connecting to wkhtmltopdf.googlecode.com|64.233.168.82|:80… connected. HTTP request sent, awaiting response… 200 OK Length: 8218260 (7.8M) [application/x-bzip2] Saving to: `wkhtmltopdf-0.9.9-static-amd64.tar.bz2′ 100%[====================================================================================================================================================================================================>] 82,18,260 15.3M/s in 0.5s 2015-07-20 03:15:00 (15.3 […]

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FTP issue Error: Failed to retrieve directory listing

By PrasadNaik
July 15, 2015

Getting error while doing ftp in cpanel server “Failed to retrieve directory listing”   Status: Connecting to 199.162.171.19:21… Status: Connection established, waiting for welcome message… Status: Initializing TLS… Status: Verifying certificate… Status: TLS connection established. Status: Server does not support non-ASCII characters. Status: Connected Status: Retrieving directory listing… Command: PWD Response: 257 “/” is the […]

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Install ZendGuard on cPanel server

By PrasadNaik
July 13, 2015

To install ZendGuard on cpanel server follow below steps SSH to server as root user and run below script root@online  [~]# /scripts/installzendopt Updating digest list Fetching http://httpupdate.cpanel.net/cpanelsync/easy/targz.yaml (connected:0)…….(request attempt 1/12)…Using dns cache file /root/.HttpRequest/httpupdate.cpanel.net……searching for mirrors (mirror search attempt 1/3)……loaded mirror speeds from cache……mirror search success……connecting to 67.222.0.10…@67.222.0.10……connected……receiving…100%……request success……Done Downloading tarball for Zendopt Fetching http://httpupdate.cpanel.net/cpanelsync/easy/targz/Cpanel/Easy/Zendopt.pm.tar.gz.linux-generic-64 […]

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Error from MySQL query: DBD::mysql::db do failed: Can’t find any matching row in the user table

By PrasadNaik
June 21, 2015

Have you been getting below error “Error from MySQL query: DBD::mysql::db do failed: Can’t find any matching row in the user table” To fix this issue follow below method, Please remove the following entry from /etc/my.cnf and then restart MySQL: skip-name-resolve The restart mysql using /scripts/restartsrv_mysql This fixes the issue

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upcp cpanel error

By PrasadNaik
June 20, 2015

While running a upcp –force in cPanel server got below error [2015-06-20 13:48:48 -0400] see http://go.cpanel.net/rpmcheckfailed for more information [2015-06-20 13:48:48 -0400] The Administrator will be notified to review this output when this script completes => Log closed Sat Jun 20 13:48:48 2015 [2015-06-20 13:49:13 -0400] 17% complete [2015-06-20 13:49:13 -0400] E Running `/usr/local/cpanel/scripts/updatenow –upcp […]

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SVNManager error in Softaculous

By PrasadNaik
March 22, 2015

SVNManager in Softaculous give erros while installing Came across this in a support request The following errors were found : – The SVN config directory does not exist. – The SVN password file does not exist. – The SVN access file does not exist.The solution is before installing svnmanager run: su – username svnadmin create […]

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