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Template Loading stuck , cannot go further to Step 2 , Step 3

By PrasadNaik
June 17, 2014

If you got the Template Loading stuck from RVSitebuilder Step Home.

Please contact your host provider to run force update RVSitebuilder to fix the problem.

Below are the steps your host needs to do,

perl /usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/autoinstaller.cgi –force

And remove the following files:

 rm -f /var/cpanel/rvglobalsoft/rvsitebuilder/www/userdata/securervsite/templateinfo.ini

/home/{user}/.rvsitebuilder/cach

/home/{user}/.rvsitebuilder/tmp