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Exim Error: Failed to create directory “/var/spool/exim/db”: Permission denied

By PrasadNaik
May 20, 2020

We came across an issue where emails were not coming to server

on checking logs we saw below error

failed to open DB file /var/spool/exim/db/ratelimit: Permission denied (euid=47 egid=12)

We executed below steps to fix the error


1003 2020-05-20 11:38:14 rm -fv /var/spool/exim/db/*
1004 2020-05-20 11:38:30 service exim restart
1005 2020-05-20 11:39:22 chown -R mailnull.mail /var/spool/exim
1006 2020-05-20 11:40:19 chmod 0750 /var/spool/exim
1007 2020-05-20 11:40:25 /scripts/upcp –force