Skip to main content

OnlineSupport4u

x
Discover More Discover More

upcp on cPanel failed

By PrasadNaik
September 4, 2024

while running upcp on cpanel server it stopped with error Running /usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.486871.726225288.1718207292.log --force failed, exited with code 1 (signal = 0) On checking logs in /var/cpanel/updatelogs/update.486871.726225288.1718207292.log We see the error [2024-09-04 13:06:20 -0400] * FATAL: Test install failed: error: Failed dependencies:[2024-09-04 13:06:20 -0400] libonig.so.5()(64bit) is needed by (installed) alt-php-internal-mbstring-8.2.14-2.el8.x86_64[2024-09-04 13:06:20 -0400] oniguruma is […]

Read More

Opencart Broken page CSS images missing

By PrasadNaik
September 4, 2024

We had this issue with one of our customer Where the opencard was showing broekn site with no images loading and only skeleton page showing up The issue was due to issue in opencart config.php / HTTPdefine(‘HTTP_SERVER’, ‘http where http needs to be changed to https for website to work properly Once changed the website […]

Read More

Virtualizor Panel not opening Softacalous

By PrasadNaik
August 27, 2024

First check status of virtualizor ps aux | grep virtualizor If nothing is showing up in results Check using command systemctl status virtualizor If still now working use command service virtualizor restart Stopping php-fpm: php-fpm is stoppedStopping nginx: nginx is stoppedStopping php-fpm: php-fpm is stoppedStopping nginx: nginx is stoppedERROR! MySQL server PID file could not […]

Read More

The public_html folder permission keeps getting reverted in cPanel

By PrasadNaik
July 26, 2024

The ownership keeps getting changed to user.nobody in cpanel automatically. on debugging this issue it was found that cpanel has a new feature which was causing this in Home /Server Configuration /Enable File Protect Disabling it fixed the issue of permission changing automatically Tweak Settings Updating “Enable File Protect” from “On” to “Off”.“Enable File Protect” […]

Read More

cPanel PHP 8.3 does not install Ioncube

By PrasadNaik
July 11, 2024

cpanel latest version which does not include ioncube loader in php 8.3 due to check softacolous does not work Fix of this issue is to install iocoube loader for PHP 8.3 Below are the steps to be executed wget -O /usr/local/cpanel/3rdparty/php/unversioned/ioncube/ioncube_loader_lin_8.3.so https://files.virtualizor.com/ioncube/64/ioncube_loader_lin_8.3.so Check version of Ioncube using below command /usr/local/cpanel/3rdparty/bin/php –versionPHP 8.3.8 (cli) (built: Jun […]

Read More

Child failed to make LIVEAPI connection to cPanel.

By PrasadNaik
July 11, 2024

Softacalous on cpanel was giving error or ioncube loader Even disabling and reenabling ioncobe from tweak setting didnt fix the issue Script error: the ionCube Loader for PHP needs to be installed. The ionCube Loader is the industry standard PHP extension for running protected PHP code, and can usually be added easily to a PHP […]

Read More

Mysql 8.0 breakdown

By PrasadNaik
July 2, 2024

Mysql 8.0 was not started on cpanel all of sudden without issue After googling the issue was found to be with MySQL 8.0.38 release Run the below 3 commands yum downgrade mysql-community-* # to downgrade mysql to previous version /scripts/restartsrv_mysql # Restart mysql dnf install python3-dnf-plugin-versionlock #install version lock on amla linux yum versionlock mysql* […]

Read More

GPT PMBR size mismatch

By PrasadNaik
May 28, 2024

GPT PMBR size mismatch (41943039 != 262143999) will be corrected by write.The backup GPT table is not on the end of the device. This problem will be corrected by write While doing fdisk on server was getting the error mentioned above The solution to this issue was to use command parted -l [root@db ~]# parted […]

Read More

 Create subdomains and addon outside of the public_html directory

By PrasadNaik
May 25, 2024

To add addon or subdomain outside the public_html folder in cpanel WHM >> Tweak Settings and making sure “Restrict document roots to public_html” is set to “Off” This would help in adding domani outside public_html folder

Read More
1 2 3 4 … 15