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Incorrect DiskSpace and Information in cPanel

By PrasadNaik
October 26, 2016

While working on one clients vps for incorrect disk usage  stats for mails While the default cpanel has no emails the usage stats showed 750MB. After going through I found a issue which was causing this The file causing this issue was maildirsize maildirsize is the file which shows stats information for each account root@vps […]

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E-mail accounts not showing in cPanel

By PrasadNaik
October 12, 2016

The issue when you open “Email accounts” in cPanel, it sometimes doesn’t show up the list of Email accounts the domain have but only just a blank page without any email account No Email Accounts”! This happens due to bulk of cache, temp files etc present in the .cpanel directory of domain. In order to […]

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Softacalous blank issue cPanel/WHM

By PrasadNaik
September 15, 2016

While working one of the clients server We saw an issue where going from WHM > plugin > Softacalous and opening it resulted in blank page. The issue is due to corrupt files in softacalous. To fix this issue softacalous need to be reinstalled to reinstall to go cd  /usr/local/cpanel/whostmgr/docroot/cgi/ rm -rf softaculous cd /home […]

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cPanel – Can’t change hostname

By PrasadNaik
August 27, 2016

While setting hostname from WHM  >>  Change Hostname We were seeing below error “The hostname was already set to server1k.online.net, syncing configuration only. Error setting new hostname: Could not execute hostname binary Could not set property: Connection timed out” After googling found a alternate solution to this via cli The command was   /usr/local/cpanel/bin/set_hostname  <hostname> It […]

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Disable Mails from single cPanel account

By PrasadNaik
August 2, 2016

We were having an issue where spams emails were sent from single cpanel account We could not suspend the account and disable emails So the solution to this was to keep website online and disable only emails we use the below method to disable emails for a single cPanel account. SSH to server and use […]

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softaculous License refresh from command line

By PrasadNaik
July 27, 2016

Softacalous license from GUI interface is just click of mouse work However if you are doing it from cli You need to run below cron to refresh the softacalous license root@vps [~]# /usr/local/cpanel/3rdparty/bin/php /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/cron.php root@vps [~]#  

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Disable Strict Mode mysql mariadb

By PrasadNaik
July 20, 2016

While working on WHMCS I was not able to generate tickets I found out issue was due to mysql being in strict mode I tried disabling mysql strict mode  by adding entries in  /etc/my.cnf sql_mode=”” However it didnt work out. I have found that there is a /usr/my.cnf file that is enabling strict mode on  […]

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SSL connect attempt failed error

By PrasadNaik
July 12, 2016

While working on one of clients server I was getting below error while updating cpanel license in server root@hoskb [~]# /usr/local/cpanel/cpkeyclt Updating cPanel license…Done. Update Failed! Error message: Transition to SSL failed: SSL connect attempt failed error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed also while debugging did try yum update however I got an error as well root@host113 […]

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No route to host: AH00056: connect to listener on [::]:443

By PrasadNaik
July 8, 2016

While working on one of clients server I came across one of  the errors in Apache error logs root@hosting [/usr/local/apache/logs]# tail -n 10 error_log [Thu Jul 07 23:28:49.791175 2016] [core:warn] [pid 1845] (113)No route to host: AH00056: connect to listener on [::]:443 The error was due to basically iptables blocking I went ahead and flushed […]

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