Blog - OnlineSupport4u

Rvsitebuilder

[RVSiteBuilder] Cannot connect using curl_init

By Prasad Naik

March 24, 2017

While working on one of the issues came across the error cannot connect using curl_init in rvsitebuilder The issue was a simple fix by skipping DNS checking by creating below file using command touch /var/cpanel/rvglobalsoft/rvsitebuilder/var/skip_validate_domain The issue got resolved with this fix

cPanel

DNS error bad owner name (check-names) /tmp/cpanel

By Prasad Naik

March 16, 2017

While working with one client I was getting below error in DNS DNS error bad owner name (check-names) /tmp/cpanel So I went ahead and checked DNS zone file using below command root@vps [/var/named]# named-checkzone onlinecsource.com /var/named/onlinesource.com.db /var/named/onlinesource.com.db:56: _autodiscover._tcp.cheapsalesleads.onlinesource.com: bad owner name (check-names) /var/named/onlinesource.com.db:57: _autodiscover._tcp.cheapsalesleads.onlinesource.com: bad owner name (check-names) zone onlinesource.com/IN: loaded serial 2017030209 OK […]

Mysql

Sorry, the domain xx.xx.104.in-addr.arpa is owned by another user (nobody)

By Prasad Naik

March 6, 2017

While adding rDNS file in cpanel server I was getting below mentioned error Sorry, the domain xx.xx.104.in-addr.arpa is owned by another user (nobody) I have found that at one point in the past this domain was present on this server. I have removed remnants of the domain from /var/cpanel/users/system and removed references to it from […]

Mysql

Ignore table and dump mysql database

By Prasad Naik

January 20, 2017

-bash-4.1# mysqldump satmn13_drup189 > satmn13_drup1891.sql mysqldump: Got error: 1146: Table ‘satmn13_drup189.dr_cache_admin_menu’ doesn’t exist when using LOCK TABLES -bash-4.1# mysqldump satmn13_drup189 –ignore-table=satmn13_drup189.dr_cache_admin_menu > satmn13_drup1891.sql

cPanel

Incorrect DiskSpace and Information in cPanel

By Prasad Naik

October 26, 2016

While working on one clients vps for incorrect disk usage stats for mails While the default cpanel has no emails the usage stats showed 750MB. After going through I found a issue which was causing this The file causing this issue was maildirsize maildirsize is the file which shows stats information for each account root@vps […]

Linux

Emails going to Spam folder issue

By Prasad Naik

October 19, 2016

We do get complaints of emails going to spam folder most of the times while working. The solution to such a issues depends on 3 things rdns for the IP address and matching A record for the domain name in question. Need to setup right SPF Need to setup right DKIM a) To setup SPF […]

cPanel

E-mail accounts not showing in cPanel

By Prasad Naik

October 12, 2016

The issue when you open “Email accounts” in cPanel, it sometimes doesn’t show up the list of Email accounts the domain have but only just a blank page without any email account No Email Accounts”! This happens due to bulk of cache, temp files etc present in the .cpanel directory of domain. In order to […]

cPanel

Softacalous blank issue cPanel/WHM

By Prasad Naik

September 15, 2016

While working one of the clients server We saw an issue where going from WHM > plugin > Softacalous and opening it resulted in blank page. The issue is due to corrupt files in softacalous. To fix this issue softacalous need to be reinstalled to reinstall to go cd /usr/local/cpanel/whostmgr/docroot/cgi/ rm -rf softaculous cd /home […]

Linux

Error: Cannot retrieve metalink for repository: epel. Please verify its path and try again

By Prasad Naik

September 9, 2016

While working on a server on installing php 5.6 on centos 6 OS I was getting error “Error: Cannot retrieve metalink for repository: epel. Please verify its path and try again” After googleing around I found this issue is due to https mentioned in the .repo file in /etc/yum.repos.d [root@host yum.repos.d]# ls -la total 28 […]

cPanel

cPanel – Can’t change hostname

By Prasad Naik

August 27, 2016

While setting hostname from WHM >> Change Hostname We were seeing below error “The hostname was already set to server1k.online.net, syncing configuration only. Error setting new hostname: Could not execute hostname binary Could not set property: Connection timed out” After googling found a alternate solution to this via cli The command was /usr/local/cpanel/bin/set_hostname <hostname> It […]

Mysql

Error: exim logged Undefined subroutine &main::user2uid called. LOG: MAIN

By Prasad Naik

August 23, 2016

Exim error : LOG: MAIN cwd=/root 4 args: /usr/sbin/exim -i -v testemail@gmail.com LOG: MAIN REJECT F=<root@darkmatter.dnsprotect.com> rejected by non-SMTP ACL: failed to expand ACL string "${if eq{$originator_uid}{${perl{user2uid}{nobody}}}{1}{0}}": Undefined subroutine &main::user2uid called. LOG: MAIN cwd=/var/spool/exim 8 args: /usr/sbin/exim -v -t -oem -oi -f <> -E1UY3r2-000 root@server-web [~]# /scripts/buildeximconf Configuration file passes test! New configuration file was […]

cPanel

Disable Mails from single cPanel account

By Prasad Naik

August 2, 2016

We were having an issue where spams emails were sent from single cpanel account We could not suspend the account and disable emails So the solution to this was to keep website online and disable only emails we use the below method to disable emails for a single cPanel account. SSH to server and use […]