Blog - OnlineSupport4u

cPanel

Wrong mailbox quota in cPanel

By Prasad Naik

March 23, 2014

If your cpanel is showing wrong mailbox quota than the actual usage You need to Do the following steps to get it fixed. Login to your server with root user and check the actual usage of email account #cd /home/username/mail/domain.rld / #du -sch emailaccount If you found the difference in actual usage and cpanel results […]

Mysql

The mod_security plugin could not connect to the database: cPanel

By Prasad Naik

March 23, 2014

If you have been getting the error “The mod_security plugin could not connect to the database” Below are the steps to rectify it SSH to server Check the password set for modsec database using below command, In my case below was the password root@vps [~]# grep “dbpassword” /etc/cron.hourly/modsecparse.pl my $dbpassword = ‘qS_lqkU5mXkA’; my $dbh = […]

Mysql

Connection To Storage Server Failed (Roundcube login issue, installed from cpanel)

By Prasad Naik

October 28, 2013

Edit: /home/mydomain/pathtoroundcube/config/main.inc.php and changed $rcmail_config[‘default_host’] = ‘ssl://imap.site.com’; to $rcmail_config[‘default_host’] = ‘mail.mydomain.com‘;

Linux

Change the default character set in Apache

By Prasad Naik

October 28, 2013

By default apache sets the default character set in Apache to UTF-8. You can set it using .htaccess using below rule for arabic AddDefaultCharset ISO-8859-1 Thats would make web browser show arabic character

Linux

How to find the max inode using folder in server in linux ?

By Prasad Naik

September 27, 2013

Inodes are the important feature on any server which can sometimes be overused by clients in shared hostingTo find the user or folder using max inodes , SSH to server as root #cd /home ; Change directory to /home run below command to see the max using inode account This will show the max inode […]

Linux

Find Brand of Hard disk in Linux server

By Prasad Naik

September 27, 2013

Want to fine the find the band name or serial number of the hard disk in Linux sever ? You just need one package called hdparm which can be installed using below command #yum -y install hdparm To check hard disk specification run below command # hdparm -I /dev/sda Below is the result […]

cPanel

Fine spammer account in cpanel server

By Prasad Naik

September 27, 2013

Getting sick of spammers in server and IP blacklisting ? To find the spammer account in server you need to SSH to server and run below command awk ‘$3 ~ /^cwd/{print $3}’ /var/log/exim_mainlog | sort | uniq -c | sed “s|^ *||g” | sort -nr This will show the the path of the user account […]

Linux

The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression

By Prasad Naik

September 3, 2013

Getting this error on Firefox 3.x browser ? Below is the solution for this issue which does fix this issue Clearing cache and cookies solves the problem! (Tools -> Clear Private Data; it is enough to select only cache and cookies)

cPanel

recreate /etc/userdomains in cPanel server

By Prasad Naik

September 2, 2013

Deleted or corrupted file in cpanel server for /etc/userdomains ? Use below 2 commands to by logging in as root to restore the file # /usr/local/cpanel/bin/userdata_update and then run #/scripts/updateuserdomains

cPanel

File Manager Permission in cPanel

By Prasad Naik

August 26, 2013

Having issues with cpanel Filemanager where you can write on a file with 444 permissions ? The issue is with X3 theme . You need to modify below line in file vi /usr/local/cpanel/base/frontend/x/files/changeperm.html And see if you see the line: cpanelFileman= change it to without space cpanelFileman=

cPanel

Error from Park wrapper: Sorry, you do not control the domain

By Prasad Naik

August 25, 2013

Are you getting below error ?? Unable to remove add-on domain from cPanel – Error from Park wrapper: Sorry, you do not control the domain Remove the entries for the domain from the following files. ==================== /var/cpanel/users/username Run Script — /scripts/updateuserdomains /scripts/killdns domain.db /usr/local/apache/conf/httpd.conf /etc/localdomains /etc/userdomains /etc/trueuserdomains /etc/trueuserowners /etc/valiases/domain.com /etc/vdomainaliases/domain.com /etc/vfilters/domain.com /var/cpanel/userdata/username – Remove the parked […]

cPanel

Change the time zone for my webmail?

By Prasad Naik

August 25, 2013

If you want to change the timezone for your webmail as per your region onn your server, please follow the below steps: 1. Log into SquirrelMail/Horde/Roundcube webmail client with the user that you would like to change the time zone for. 2. Access the following option: In SquirrelMail: Click on “Options” -> “Personal Information” In […]